Theatre Tokens received special delivery next day as promised. Thank you for such a good prompt service.

D.C. - Essex

(18th June 2008)

What a fantastic service you offer. I ordered Theatre vouchers yesterday afternoon and as promised, they have arrived in the first class post the following day. Your website is great - very straight forward to follow and I would have no hesitation in recommending / using your service again.

Helen Morgan - Surrey

(19th July 2008)

I felt I must take the time to write to you to commend you on your outstanding customer service. I am an English coordinator for a middle school and the day before World Book Day I realised I needed 4 book tokens as prizes! With no time to head to the shops I decided to try buying online. A google search revealed your company.

My initial order included a comment asking for the tokens to be posted first class as they were needed urgently. Within ten minutes of sending the order I had received an email back asking if I would like to upgrade to a (very reasonable) postage to ensure they were there in time. Not only that but the school secretary appeared asking me to check my email with regards to this, so you had obviously gone to the trouble of tracking down the school number and taking the time to call.

The tokens arrived as promised along with a complimentary set of bookmarks for all the children in the school – an extra bonus for them on World Book Day.

It is so refreshing to meet such excellent customer support in today’s, often faceless online world. Thank you so much. I will certainly use your company again and have already recommended you to many others!

Regards, 

Sarah Ellwood - South Yorkshire

(7th March 2008)  

Last week I ordered from you for the very first time National Theatre Tokens online and just wanted to let you know how pleased I am with those too - for even more reasons!

Firstly, the accompanying presentation wallet was outstanding - not just attractive, but the information supplied in it was simply superb - listing all the participating theatres with their telephone numbers and website details - the lucky recipient would be in no doubt at all how and where to use the vouchers.

Secondly, my lucky recipient has just called me to say that she redeemed the vouchers I sent her as a gift, easily over the telephone with a London West End Theatre and all she had to do was scratch off the panel on the Theatre Tokens and then read out the number that was revealed. The vouchers were then spent and the show tickets were in her hands within 24 hours! How simple was that?

Please publish this email from me on your website, as I want everybody to know that your National Book Tokens and National Theatre Tokens are 'simply the best'.

Jane Smethurst - Lincolnshire

(1st March 2008)

My order was placed at 15:04pm yesterday 5th February '08. The theatre tokens I ordered have just arrived by post at 10:40am today 6th February '08.

Your service does just what it says on the packet!  I shall definitely be back with more orders. 

Jacqueline Devaney - Cheshire

(6th February 2008)

Many thanks for such a speedy delivery - vouchers were delivered, superbly packed, the next morning.

I have to say I was worried about ordering 'on line' but there was certainly no need.

Regards,

Gillian Yeates - Wirral

(25th February 2008)

I just wanted to say 'thank you' for your superb service, my theatre vouchers arrived yesterday in the post as stated. I was very impressed with your easy to follow web site and I will have no hesitation in recommending you to my friends.

I would also like to add that in my search for theatre tokens on the net, I came across a few companies that supplied them, however none of them offer the service that you give.

Best wishes for Christmas and the New Year.

Carol Norris - Derbyshire

(30th November 2007)

Many thanks for the tokens, which arrived so promptly this morning.

I was working to a deadline, but you have relieved me of any concerns I may have had about the birthday gift.

Mrs. M. B. - County Durham

(6th January 2008)

I have had so many problems recently with my purchases from other organisations that it's nice, for once, to find a company which gets it right and delivers on time.

Lynn Benton - Staffordshire

(24th August 2007)

Thank you so much for the clear website, easy ordering service, prompt delivery and excellent product.

Christine Sheehan - Surrey

(3rd November 2007)

Just wanted to say WHAT A SUPERB SERVICE!!

Browsing your website I was a bit hesitant because I actually felt that it didn't look as professional as others.

The gentleman that I spoke to was exactly that and suggested that I have smaller denomination tokens and he could not have been more helpful, polite or efficient.

I was advised that the tokens would be sent out 1st class that day at no extra cost, which they were and they arrived the next morning.

Thank you for a great service.

HIGHLY RECOMMENDED.

Julie Benfell - Swindon

(14th May 2007)

Thank you for your prompt response to my on-line order for £200 of Theatre Tokens. The tokens arrived safely today and I will certainly be recommending your service to all of my friends. I was particularly pleased that these tokens have no 'use by' date as they are for a gift and free p&p was a pleasant surprise in this day and age!

Julia Wood - Chelmsford

(5th June 2007)

Just wanted to thank you for the prompt delivery of the Book Token that I ordered on Sunday night. It is a Mother's day present and my Mum received it this morning (Tuesday). I am so pleased and I have recommended your site to all my family and friends and will definitely order from you again. 

Please feel free to use my comments, as a company as good as yours deserves to be applauded.

Karen Jackson - Southampton

(14th March 2007)

Dear Theatergift.com

To let you know how very pleased I am that it was so easy to use your theater vouchers for good seats at 'Sound of Music'. My Daughter had no trouble at all using them when she came to London.

She said the show was fab - and so are you guys!

Told loads of people about your service - you deserve more business to come your way, as your product is the best.

Oh and by the way, thanks for sending the tokens direct to me here - the insured service you used took no time at all to get them to me safely.

Elaine Gore - New York

(11th April 2007)

Derrick Nundy - Lincolnshire

(23rd February 2007)

Thank you for sending a gift card with the National Book Tokens that I ordered.....I had forgotten and the one that you sent was perfect!

Many thanks for being a first class provider.....I'll be back!

Sue Wates - Surrey

(5th March 2007)

With reference to my order placed online on December 19th. Thank you very much for all your help and I am happy to say that all the children received their vouchers before Christmas. Will definitely use 'Token House' again. Merry Christmas.

Teresa Omori - Japan

(24th December 2006)

Linda Loveless - East Sussex

(8th December 2006)

L.C. (7th October 2006)

Full name withheld.

I received my Book and Theatre voucher order this morning - wow, express service indeed!  I just felt I wanted to tell you that before I submitted my order to you I did check out the competition and must say you have NO competition really, as it seems I got from you a next day delivery FREE!  'Voucher Express' whom I have used in the past, wanted to charge me £6.50 to send me Theatre Tokens out same day and the company 'Book Tokens Limited' wanted to charge me £4.95 to dispatch my Book Tokens out on the day of ordering.  By my calculations I have just saved £11.45 on an order for £35.  Long may you reign supreme!!

Andrea Sanderson - Hull

(6th October 2006)

You will be highly recommended to friends and family.

Lee Grace - Putney

(8th November 2006)

Roderick Baker - Yeovil

(7th November 2006)

Barbara and Ted Hall - London.

(20th June 2006)

Please pass my thanks on to the relevant people, because this is the second time that I've used your book token ordering service and both times have been ultra speedy and efficient!  

Many thanks, Julie.

Julie Farrell - Maidenhead.

(14th June 2006)

Dear First Bookshop / Token House, 

Thank you for your swift confirmation of my order; your message is most gracious. Furthermore, may I pass on my appreciation of the predicted prompt dispatch of my valued order and assure you that you will indeed be my ''FIRST for Book Tokens online & FOREMOST for Theatre Tokens online''.

Rachel Plant - Wilmslow.

(13th May 2006)

Phyllis Toohey - Canada (5th Dec 2004)

Paul - Paris

(12th October 2003)

My Grandson was so pleased he didn't have to get the bus to Waterstones in order to spend them!

Jill Grayson - Edinburgh

(13th April 2003)

From George - that nuisance customer who always wants to pay online by cheque!

(16th August 2002)

Good luck for your continued success, both locally and internationally! 

Angela Rhodes - Leeds

(1st June 2002)

Hooray for Book Tokens online - at last.

I always caused such a stir when I went down to the local Bookshop to buy Book Tokens for my school - 150 @ £5 took some time to serve me with - the people behind me in the queue were rarely amused!!

Thanks again - I will be back for more before the end of term.

Joan Little - Brighton (13th January 2001)

After reading about you in the newspaper and hearing you speak on the radio, I thought I would give your online service a try. It was just as good as billed and my £25 book token arrived with my niece on the next day. Sorry the dedication I asked for was that long - thank you for editing it so well to make it all fit on the presentation card - you will have to enforce a maximum word allowance on your ordering form!

Thanks again and may I take this opportunity to wish you good luck and continued success for the future.

Raymond Barclay - Alwoodley, Leeds (16th Oct. 2000)